General Motors may have been doing a good job of impressing buyers as what the American Customer Satisfaction Index (a University of Michigan analysis of customer attitudes) revealed, but it is still Toyota sitting at the top of the heap when it comes to how well a vehicle meets customer expectations.AutoWeek reports that on a 100-point scale, GM's Buick brand placed second with a rating of 86, up 2.4 percent from last year. Toyota ranked 87, for the second consecutive year, ranking first. Honda tied with Buick. Chevrolet scored an 81, the industry average, which reflected a 3.8 percent improvement from its score in 2005.
Chrysler and Dodge both remained below average in the index, while the Jeep brand dropped 1.3 percent to tie for last with Ford and Kia.